Patient Information & Policies

New Patient Checklist

• Medicare card
• Concession card (if applicable)
• Current medications and doses
• Referral letters or previous test results
• Photo ID

Privacy & Health Records

We protect your privacy and manage records in line with Australian privacy law. Information is used only for your care unless consent is provided or required by law.

Read our Privacy Policy.

After-hours & Emergencies

For life-threatening emergencies call 000. For urgent after-hours care, visit your nearest hospital emergency department.

COVID/Flu & Telehealth Guidance

• If you have cold/flu symptoms, please wear a mask and let reception know on arrival.
• Telehealth available for eligible patients. Provide ID when requested.
• Request telehealth via phone or our contact form.